AT&T Ranks Dead Last
In a new survey of 26 US Cities and 50,000 users, AT&T ranks dead last in all areas of customer satisfaction.
Interesting that most people assumed ATT was bad in some big cities like NYC and SF, but over 26 cities, that really says something. Also note that “voice” was the lowest ranked item for ATT, and data was generally mid-range. This fits what I have seen when using ATT, the data is usually ok, but voice is pathetic, with major call drop issues.
Also note that Verizon ranks #1 for all categories, and was at or near the highest rank possible in most categories. I wonder how bad things would get for ATT if Verizon get an iPhone….
EDIT: see original article.
Do you have a link?
@Markis
See edit for link to article.